Special Information

Delivery Lead Time

Every effort will be made to achieve your requested delivery lead-times. However, they cannot be guaranteed and we cannot be held responsible nor accept any liability should the date be missed. Production times may vary slightly in the peak season prior to Christmas.

Delivery

All carriage is charged extra, our standard service is 2/3 day carrier. Special arrangements can be made on request and additional costs will be charged.

Multi Despatch

Orders which request a multi delivery to different addresses will incur an additional charge, please contact our sales office for a quotation.

Quantities

Whilst we always aim to provide exact quantities, we do however reserve the right to despatch 5% over or under the quantity ordered. It is sometimes difficult to produce an exact quantity for orders.

Damages

All goods should be examined at the time of receipt and any complaints regarding damaged or faulty goods reported in writing within three working days.

Cancellations

In the unlikely event of a cancellation, written notice should be given immediately and no later than 4 weeks prior to the start of production.
Any manufacturing or material costs incurred will be invoiced including the cost of any artwork origination, printing or blocking die(s).
Minimum cancellation charge will be advised by the Sales Office.

VAT

All prices are subject to VAT

Accuracy of Information

Every effort has been made to ensure the information given throughout this catalogue is accurate, however all colours, descriptions and dimensions are for guidance only.

Specification Changes

We reserve the right to change product specifications or materials when necessary.